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Severity Level: Critical  Major  Minor  Enhancement 
What severity level should I choose
Company
Contact
Phone
Email
Unit Serial#
Where can I find the Serial Number
S/W Version
Where can I find the S/W Version
User Interface GUI  TL1
Problem Description (If TL1-related, please include exact commands and responses ):
Has the problem happened before? Yes  No
If yes, how frequently?
Is the problem reproducible? Yes  No
If yes, please describe procedure to reproduce:
If the problem is related to a Port, please provide the following information:
Input Signal: Power Level(dBm)
*Measured		 Wavelength (nm) Detector Reading (dBm)
*If equipped with input detection
Output Signal: Power Level(dBm)
*Measured		 Wavelength (nm) Detector Reading (dBm)
Can the system be made accessible to the Glimmerglass support group for remote trouble shooting Yes  No
  
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